Open Positions

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  • Certified Medical Assistant – Shreveport

    ESSENTIAL FUNCTIONS: 1. Obtains patient history and charts procedures for medical records. 2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. 3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician. 4. Uses and maintains equipment and supplies appropriately. 5. The jobholder must demonstrate current EXPERIENCE: Minimum of two years experience in medical office. KNOWLEDGE: 1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests. 2. Proper spelling of medical terms and medications. 3. Knowledge of educational techniques in instruction of patients. ABILITIES: 1. Ability to establish/maintain effective relationships with patients, physicians, staff. 2. Ability to use communication/listening skills and telephone techniques effectively.

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  • Coding Claims Analyst
    SUMMARY OF DUTIES: Participates in the review of all Highland Clinic claim edits, procedure code master files and diagnoses master files for inappropriate billing codes and informs appropriate medical staff personnel.  Responsible for follow up of and collection on primary, secondary, and tertiary insurance claims in a timely manner, insuring accuracy and prompt adjudication of claims. Performs all aspects of claims analysis including refiling, error correcting, appeals, correspondence, and research.  Recognizes claim issues, denials, and payment trends and communicates these to their immediate supervisor.  Assists management in communicating changes in coding or payer claim requirements to the physician offices. ESSENTIAL DUTIES AND FUNCTIONS: include, but not limited to the following: Make contact on a minimum number of accounts/claims per day. Track and follow claims from filing until adjudication, including any refiling or appeals.  EDUCATION/EXPERIENCE REQUIREMENTS: College degree, coding certification preferred.  High School diploma required. Minimum 1-2 years of medical billing experience; coding certification preferred. NextGen Practice Management software a plus. JOB SKILLS: Understanding of all aspects of billing operations including knowledge of government and managed care programs and insurance contractual arrangements. Knowledge of insurance principles (i.e., coinsurance, deductible, copay, HMO, PPO, etc.)  PERSONAL SKILLS: Detail oriented, with excellent organizational skills. Highly motivated, reflecting positive attitude at all times. Ability to relate well and show respect for others.

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  • Front Office Coordinator – Receptionist
    The Front Office Coordinator books, coordinates and reschedules patients appointments. Relays necessary messages to staff. Greets and registers patients in a prompt, pleasant, and helpful manner. Answers telephone, screens calls and takes messages. Verifies necessary information and records in the medical record. Collects deductibles and co-pays as required by insurance. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Schedules surgeries, outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patient’s charts for next day visit. Updates profile on all patients. Oversees waiting area, coordinate patient movement, reports problems or irregularities. Attends meetings as required. The jobholder must demonstrate competencies applicable to the job position. Requirements: •Excellent communication skills with the ability to effectively communicate with all levels of staff and patients. •Detail Oriented, with excellent organizational skills. •Self-Driven, shows initiative and thinks proactively. •Highly motivated, reflecting positive attitude at all times. •General understanding of billing and coding. •Ability to work independently and as a team member. •Able to Report to work on time is a must. •Excellent computer stills is a must, with knowledge of McKesson and NextGen software preferred. •Minimum 2-4 years of medical office experience; multi-specialty physician environment a plus. Position is Full-Time: Monday through Friday 8am. to 5p.m.

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  • Information Security Officer (ISO)

    Position Title: Information Security Officer (ISO).

    Supervisor: Chief Executive Officer

    Description: The ISO oversees all ongoing activities related to the development, implementation, maintenance, and adherence to the organization’s policies and procedures covering the security, and access to, patient health information in compliance with federal and state laws and the healthcare organization’s information privacy practices.


    • Development guidance and assists in the identification, implementation, and maintenance of organization information security policies and procedures in coordination with organization management and administration and the Compliance Committee.
    • Serves as a member of the Compliance Committee.
    • Performs initial and periodic information security risk assessments and conducts related ongoing compliance monitoring activities in coordination with the entities other compliance and operational assessment functions.
    • Identifies key security initiatives and standards, e.g., virus protection, security monitoring, intrusion detection, local and remote access control policies, and other technical security services and technical security mechanisms.
    • Ensures delivery of initial security training and orientation to all employees.
    • Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all complaints concerning the organization’s security policies and procedures in coordination and collaboration with the HIPAA Privacy Officer.
    • Initiates, facilitates, and promotes activities to foster information security awareness within the organization and related entities.
    • Monitors HIPAA compliance and takes necessary actions.
    • Reviews all system-related information security plans throughout the organization’s network to ensure alignment between security and privacy practices, and acts as a liaison to the information technology department.
    • Maintains current knowledge of technical security services and mechanisms and monitors advancements in information security technologies to ensure organizational adaptation and compliance.
    • Serves as information security consultant to the organization for all departments and entities.


    • BA, BS or graduate degree in Computer Science, Information Management, or related field.
    • Certification as HealthCare Information Security and Privacy Practitioner (HCISPP) and Certified Information System Security Professional (CISSP) are expected and Certified Information Security Manager and/or Certified Information Security Auditor are desired.
    • Experience in information technology and security, including experience interfacing with vendors.
    • Ability to communicate technical and security-related concepts to a broad range of technical and non-technical staff.
    • Experience with disaster recovery planning, testing, configuration management, auditing, risk analysis, business resumption planning, contingency planning, as well as contract and vendor negotiation experience.

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  • Insurance Analyst
    JOB SUMMARY: The Insurance Analyst is responsible for researching and resolving outstanding medical claims and documenting their progress throughout the life of the claims until it can be re-filed. This position involves both customer service and medical billing/coding aspects. ESSENTIAL FUNCTIONS: • Research outstanding claim balances using online research via insurance company portals, and telephone calls to organizations regarding claims status. • Professionally communicate with insurance resources by website, e-mail, telephone, and customer service departments, etc. • Take initiative to utilize and apply industry knowledge to resolve outstanding claims • Accurately document progress of each claim throughout cycle • Reviews and works the claim denial report • Maintain confidentiality of all patient and clinic information • Performs other duties as assigned by supervisor QUALIFICATIONS: • High School diploma or equivalent. • At least one year experience in NextGen working insurance claims • Must have in-depth knowledge of Explanation of Benefits (EOBs) with at least 1 year of medical collections, claims or billing experience. • Must possess knowledge of insurance carrier billing and reimbursement as well as medical terminology. • Professional demeanor and attitude with good customer service skills • Strong analytical and problem-solving skills. • Ability to work independently while understanding the importance of teamwork • Basic Microsoft Office skills

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  • LPN

    Fulfills patient care responsibilities as assigned. Checks schedules and organizes patient flow; accompanies patients to exam/procedure room; assists patients as needed with walking, transfers, dressing, collecting specimens, and preparing for exam, etc. Collects patient history; performs screenings per provider guidelines; assists physicians with various procedures and charting. Fulfills clerical responsibilities as assigned which may include: obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments. Fulfills assigned tasks, which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms. Requirements: •Skilled in performing tasks appropriately. •An understanding of patient education needs by effectively sharing information with patients and families. •Ability to learn and retain information regarding patient care procedures. •Can project a pleasant and professional image. •Able to plan, prioritize and complete delegated tasks. •Demonstrate compassion and caring in dealing with others. Position is FULL-TIME Monday through Friday 8 a.m. to 5 p.m.

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  • OB/GYN Ultrasound Technician (PRN)

    Essential Functions

    · Performs all OB/GYN Ultrasounds according to ACOG guidelines.

    · Selects the appropriate scan images to be recorded on film.

    · Obtains essential information from patients, medical records and previous scans for clinical correlation.

    · Performs Ultrasound imaging for fetal diagnosis and anomaly detection for patients with high risk indications.

    · Performs ultrasound guidance for amniocentesis, chorionic villus sampling, percutaneous umbilical cord sampling, special invasive procedures and gynecological sonography including gynecological Doppler.

    · Reviews chart for orders prior to clinic visit and follows physician's orders.

    · Assists the physician with procedures as directed.

    · Collects necessary vital signs and records on patient's medical record.

    · Maintains patient and clinic confidentiality following HIPPA guidelines.


    · Two (2) years experience in a healthcare setting as Ultrasound Tech.

    · Knowledge of ultrasound exam policies, protocols.

    · Knowledge of operating PC and accessing applicable programs.

    · Skill in production of ultrasounds meeting physician expectations.

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  • Patient Accounts Representative

    General knowledge of insurance accounts. Data Entry and general office skills. Works with other staff to follow-up on accounts until zero balance or turned over for collection, assists with answering the telephone and provides information as requested, maintains required billing records, reports, files, participates in educational activities, maintains strictest confidentiality. Experience required.

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  • Pharmacist


    The Pharmacist will dispense drugs prescribed by the Oncologist physicians and provide information to patients about medications and their use.


    • Reviews prescriptions to assure accuracy, to ascertain the needed ingredients, and to evaluate their suitability. Provides information and advice regarding drug interactions, side effects, dosage, and proper medication storage.
    • Assesses the identity, strength, or purity of medications. Compounds and dispense medications as prescribed by doctors by calculating, weighing, measuring, and mixing ingredients, or overseeing these activities.
    • Maintains records such as pharmacy files, patient profiles, charge system files, inventories, control records for radioactive nuclei, and registries of poisons, narcotics, and controlled drugs.
    • Plans, implements, and maintains procedures for mixing, packaging, and labeling pharmaceuticals according to policy and legal requirements to ensure quality, security, and proper disposal.
    • Provides specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation, and high blood pressure. Offers health promotion and prevention activities by, for example, training people to use devices such as blood pressure and diabetes monitors. Advises customers on the selection of medication brands, medical equipment, and health care supplies.
    • Collaborates with other health care professionals to plan, monitor, review, and evaluate the quality and effectiveness of drugs and drug regimens, providing advice on drug applications and characteristics. Analyzes prescribing trends to monitor patient compliance and to prevent excessive usage or harmful interactions.
    • Orders and purchases pharmaceutical supplies, medical supplies, and drugs, maintaining stock and storing and handling it properly.


    • Graduate degree from an accredited pharmacy college recognized by the American Council of Pharmaceutical Education (ACPE)
    • Valid state pharmacist license (or must meet education requirement(s) for state licensure)
    • Excellent knowledge of chemistry and specific drug interactions.
    • Strong knowledge of medical and biological terminology.
    • Excellent attention to detail and ability to balance competing priorities.
    • Strong customer service skills.

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  • Physician’s Assistant / Nurse Practitioner – Bossier Office

    Job Summary: 

    Provides comprehensive care for assigned patients under the direction of a physician.

    Essential Functions:

    • Follows established standards, procedures and practices, and gives patient care directions to nursing and other staff;
    • Evaluates outcomes of direct patient care and consults with other specialists as required;
    • Adjusts processes as indicated to ensure optimal patient care;
    • Arranges for patients' ordered diagnostic and therapeutic services;
    • Monitors and ensures accuracy of recording on patient medical records;
    • Provides preventative health care services to long-term patients and arranges consultations and referrals:
    • Performs physical exams, and may prescribe and recommend treatment and drugs; 
    • Ability to react calmly and effectively in emergency situations;
    • Ability to maintain quality control standards;
    • Interprets the results of certain diagnostic tests such as x-rays, images, scans, etc.
    • Maintains all employee, clinic and patient confidentiality;
    • Other duties as assigned by the physician.


    Nurse Practitioner – BSN, MSN preferred; successful completion of an approved nurse practitioner program; experience as a nurse practitioner; current state license; or

    Physician’s Assistant – BA/BS, MS preferred; graduate of AMA accredited physician assistant program; experience as a physician’s assistant, preferably in a clinic setting; current state PA license certified by National Commission on Certification of Physician Assistants

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