Open Positions

We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view the most recent “EEO is the Law” Poster, click here.

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  • Certified Medical Assistant – Shreveport

    ESSENTIAL FUNCTIONS: 1. Obtains patient history and charts procedures for medical records. 2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. 3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician. 4. Uses and maintains equipment and supplies appropriately. 5. The jobholder must demonstrate current EXPERIENCE: Minimum of two years experience in medical office. KNOWLEDGE: 1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests. 2. Proper spelling of medical terms and medications. 3. Knowledge of educational techniques in instruction of patients. ABILITIES: 1. Ability to establish/maintain effective relationships with patients, physicians, staff. 2. Ability to use communication/listening skills and telephone techniques effectively.



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  • Courier – Part Time

    Deliver office or medical supplies to multiple Highland Clinic physician suites and locations as needed. Provide wheelchair assistance to clinic patients as needed. Assist in receiving deliveries, check supply packing slips and stock in correct bins; check in, document and deliver freight fromn the various mail carriers e.g. UPS, FedEx, etc.; fill supply order forms received from each department/location; accurately count and take inventory of medical items to be delivered or collected; and provide wheelchair assistance to clinic patients as needed. High school diploma or equivalent required; valid driver's license and clean driving record; and ability to exercise diplomacy and tact with a diverse group of people.



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  • Front Office Coordinator – Receptionist
    The Front Office Coordinator books, coordinates and reschedules patients appointments. Relays necessary messages to staff. Greets and registers patients in a prompt, pleasant, and helpful manner. Answers telephone, screens calls and takes messages. Verifies necessary information and records in the medical record. Collects deductibles and co-pays as required by insurance. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Schedules surgeries, outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patient’s charts for next day visit. Updates profile on all patients. Oversees waiting area, coordinate patient movement, reports problems or irregularities. Attends meetings as required. The jobholder must demonstrate competencies applicable to the job position. Requirements: •Excellent communication skills with the ability to effectively communicate with all levels of staff and patients. •Detail Oriented, with excellent organizational skills. •Self-Driven, shows initiative and thinks proactively. •Highly motivated, reflecting positive attitude at all times. •General understanding of billing and coding. •Ability to work independently and as a team member. •Able to Report to work on time is a must. •Excellent computer stills is a must, with knowledge of McKesson and NextGen software preferred. •Minimum 2-4 years of medical office experience; multi-specialty physician environment a plus. Position is Full-Time: Monday through Friday 8am. to 5p.m.

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  • Housekeeping Staff – Part Time

    GENERAL SUMMARY OF DUTIES: Performs cleaning duties to keep the clinic clean and sanitized. ESSENTIAL FUNCTIONS: • Sweep and mop the facilities. • Dust and vacuum each clinic/office. • Clean the restrooms; refill toilet paper rolls and hand soap. • Empty trash from each clinic/office and deposit in clinic’s dumpster. • Keep windows and public waiting areas clean. • Notify maintenance if lights are out. • Wash and sanitize certain medical instruments. • Maintains confidentially of all clinic and patient information. • Other duties as assigned by the supervisor. REQUIREMENTS: • Must understand proper sanitation practices. • Ability to maintain effective working relationships. • Ability to communicate clearly. • Ability to use cleaning equipment



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  • HR Receptionist

    Job Summary: Responsible for planning, organizing and implementing recruitment and employment practices.

    Essential Functions:

    1. Performs recruitment duties (posts job positions, reviews applications; pre-screens applicants before forwarding to department manager; contacts references. etc.)
    • Processes new employees (prepares new hire packets and enters data into HRIS system)
    • Organizes and supports new employee orientations and keeps orientation manual current.
    • Represents clinic and interacts with regulatory agencies, insurance carriers, and other professional and community groups.
    • Maintains compliance with governmental regulations and industry requirements.
    • Oversees staff recruitment, development, and performance evaluation of assigned employees.
    • Maintains all data and changes in HRIS/Payroll System and run reports as required.
    • Sends out evaluation notices to supervisors 6 weeks prior to the anniversary date month. Run reports for delinquent evaluations and follow up with supervisor for completion and compliance.
    • Administer FMLA/LOA and ensure processing is accurate and complete.
    1. Assist with ACA reporting and have understanding of ACA laws.
    1. Compose and distribute the monthly clinic newsletter “Clinic Connections.”
    1. Maintain and update Employee Handbook.
    1. Reconcile insurance bills with accuracy (Health, Dental, Life/AD&D, STD/LTD and Supplemental).
    1. Assist with 401(k) distributions, loans, and hardship withdrawals.
    1. Maintains COBRA database through Conexis entering terminations and updating benefits as required.
    1. Front office responsibilities including; receiving and assisting visitors, answering multiline phone system, and coordinate meetings for administration.
    1. Process terminations, set up exit interviews, terminate benefit enrollments, and process COBRA
    1. Maintains confidentiality of clinic and patient information.
    1. Other duties, assignments, projects, etc. as required by administration and physicians.

    Qualifications: 

    1. Bachelor’s degree in Human Resources preferred or equivalent work experience. 
    • Two-four years of experience in human resources, preferred.
    • Knowledge of clinic policies and procedures to manage its operations and to ensure effective patient care. 
    • Knowledge of computer systems, programs and applications.
    • Exercises a high degree of initiative, judgment, and discretion.
    • Analyzes situations accurately and takes effective action.
    • Establishes and maintains effective working relationships.
    • Skill in organizing work, delegating and achieving goals & objectives.
    • Exercises judgment and discretion in interpreting and implementing departmental policies and procedures.
    1. Ability to evaluate and make recommendations for continuous and efficient workflow processes.
    1. Ability to research, analyze, interpret complex data and present comprehensive reports.
    1. Ability to communicate clearly and effectively orally and in writing. 


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  • Information Security Officer (ISO)

    Position Title: Information Security Officer (ISO).

    Supervisor: Chief Executive Officer

    Description: The ISO oversees all ongoing activities related to the development, implementation, maintenance, and adherence to the organization’s policies and procedures covering the security, and access to, patient health information in compliance with federal and state laws and the healthcare organization’s information privacy practices.

    Responsibilities:

    • Development guidance and assists in the identification, implementation, and maintenance of organization information security policies and procedures in coordination with organization management and administration and the Compliance Committee.
    • Serves as a member of the Compliance Committee.
    • Performs initial and periodic information security risk assessments and conducts related ongoing compliance monitoring activities in coordination with the entities other compliance and operational assessment functions.
    • Identifies key security initiatives and standards, e.g., virus protection, security monitoring, intrusion detection, local and remote access control policies, and other technical security services and technical security mechanisms.
    • Ensures delivery of initial security training and orientation to all employees.
    • Establishes and administers a process for receiving, documenting, tracking, investigating, and taking action on all complaints concerning the organization’s security policies and procedures in coordination and collaboration with the HIPAA Privacy Officer.
    • Initiates, facilitates, and promotes activities to foster information security awareness within the organization and related entities.
    • Monitors HIPAA compliance and takes necessary actions.
    • Reviews all system-related information security plans throughout the organization’s network to ensure alignment between security and privacy practices, and acts as a liaison to the information technology department.
    • Maintains current knowledge of technical security services and mechanisms and monitors advancements in information security technologies to ensure organizational adaptation and compliance.
    • Serves as information security consultant to the organization for all departments and entities.

    Qualifications:

    • BA, BS or graduate degree in Computer Science, Information Management, or related field.
    • Certification as HealthCare Information Security and Privacy Practitioner (HCISPP) and Certified Information System Security Professional (CISSP) are expected and Certified Information Security Manager and/or Certified Information Security Auditor are desired.
    • Experience in information technology and security, including experience interfacing with vendors.
    • Ability to communicate technical and security-related concepts to a broad range of technical and non-technical staff.
    • Experience with disaster recovery planning, testing, configuration management, auditing, risk analysis, business resumption planning, contingency planning, as well as contract and vendor negotiation experience.



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  • Nurse Practitioner/Physician’s Assistant (Family)

    Job Summary:  Provides comprehensive nursing care for assigned patients under the direction of a physician.

     Essential Functions:

    • Follows established nursing standards, procedures and practices, and gives patient care directions to nursing and other staff;
    • Evaluates outcomes of direct patient care and consults with other specialists as required;
    • Adjusts nursing care processes as indicated to ensure optimal patient care;
    • Arranges for patients' ordered diagnostic and therapeutic services;
    • Monitors and ensures accuracy of recording on patient medical records;
    • Provides preventative health care services to long-term patients and arranges consultations and referrals
    • Performs physical exams, and may prescribe and recommend treatment and drugs. 
    • Ability to react calmly and effectively in emergency situations.
    • Ability to maintain quality control standards.
    • Interprets the results of certain diagnostic tests such as x-rays, images, scans, etc.  
    • Maintains all employee, clinic and patient confidentiality;
    • Other duties as assigned by the physician.

    Qualifications:

    • Nurse Practitioner – BSN, MSN preferred; successful completion of an approved nurse practitioner program; experience as a nurse practitioner; current state license; or
    • Physician’s Assistant – BA/BS, MS preferred; graduate of AMA accredited physician assistant program; experience as a physician’s assistant, preferably in a clinic setting; current state PA license certified by National Commission on Certification of Physician Assistants.


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  • Ophthalmology Technician
    ESSENTIAL FUNCTION: •Obtains patient history and charts procedures for medical records. • Performs and records visual acuities, color vision, stereopsis test, IOP-NCT, auto refractometer readings, Snelling chart, Pachymetry, topography, visual fields, Fundus photography/angiograms, IOL Master/A-Scan/B-Scan, Lensometer. •Schedule surgeries, pre-ops, MRIs, CTs, Lab, and appointments. •Orders new/replacement lenses as needed. • Instructs patients about contact lenses including how to handle, clean, insert and remove. • Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with an ophthalmologist. •Uses and maintains equipment and supplies appropriately. EDUCATION : High school diploma, some college preferred.  EXPERIENCE: Minimum of two years experience in optical/optical/optometric office or contact lens dispensing preferred. KNOWLEDGE: •Knowledge of optometric and contact lens technology and techniques including knowing how to conduct necessary ophthalmic tests. •Proper spelling of medical terms and medications. •Knowledge of educational techniques in instruction of patients.

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  • Pediatric Ophthalmology Technician

    GENERAL STATEMENT OF DUTIES:  Perform basic patient care and ophthalmic testing procedures as directed by an Ophthalmologist.

    Essential Duties:

    1. Obtains patient history and charts procedures for medical records.

    2. Performs and records visual acuities, color vision, stereopsis test, IOP-NCT, auto refractometer readings, Snelling chart, Pachymetry, topography, visual fields, Fundus photography/angiograms, IOL Master/A-Scan/B-Scan, Lensometer.

    3. Schedules surgeries, pre-ops, MRIs, CTs, Lab and appointments.

    4. Orders new/replacement lenses as needed.

    5. Instructs patients about contact lenses including how to handle, clean, insert and remove.

    6. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with ophthalmologist.

    7. Uses and maintains equipment and supplies appropriately.

    8. Sets up chalazion trays.

    9. Maintains patient and clinic confidentiality.

    10. Performs other duties as assigned by supervisor.

    Requirements:

    1. High school diploma; some college preferred.

    2. Basic anatomy and medical terminology preferred.

    3. Two years’ experience in ophthalmology office.

    4. Knowledge of optometric and contact lens technology.

    5. Ability to establish/maintain effective relationships with patients, parents, physicians and staff. 6. Ability to communicate effectively in person and on the phone.



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  • Physician’s Assistant – Oncology
    Graduate of AMA accredited physician assistant program. Current state PA license, certified by National Commission on Certification of Physician Assistants. At least one year of experience required.

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