All Positions

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  • Allergist

    GENERAL SUMMARY OF DUTIES:

    We are seeking a dedicated and knowledgeable Allergist/Immunologist to join our esteemed healthcare team. The ideal candidate will possess a robust understanding of immunological disorders and allergies, demonstrating a commitment to providing exceptional patient care. As an Allergist/Immunologist, you will be responsible for diagnosing and treating a variety of allergic conditions and immunological diseases while collaborating with other healthcare professionals to ensure comprehensive patient management.

    ESSENTIAL FUNCTIONS

    • Conduct thorough patient assessments, including detailed medical histories and physical examinations, to diagnose allergic and immunological conditions.
    • Develop personalized treatment plans that may include immunotherapy, medication management, and lifestyle modifications.
    • Utilize Electronic Health Record (EHR) systems to document patient interactions, treatment plans, and follow-up care efficiently.
    • Collaborate with multidisciplinary teams, including specialists in pulmonology, dermatology, and pediatrics, to provide integrated patient care.
    • Educate patients on allergy management strategies, including avoidance techniques and the use of emergency medications such as epinephrine auto-injectors.
    • Perform diagnostic tests such as skin prick tests and serum-specific IgE testing to evaluate allergic responses.
    • Stay current with advancements in the field through clinical research and continuous education in immunology practices.
    • Ensure compliance with HIPAA regulations while maintaining confidentiality and security of patient information.

    QUALIFICATIONS:

    • Medical degree (MD or DO) from an accredited institution with completion of an Allergy/Immunology fellowship program.
    • Board certification in Allergy/Immunology is preferred.
    • Proficiency in EHR systems and familiarity with Epic software is advantageous.
    • Strong understanding of medical terminology related to immunology and allergy management.
    • Experience in clinical research or participation in clinical trials is desirable.
    • Excellent communication skills for effective interaction with patients, families, and healthcare teams.
    • Ability to manage multiple priorities in a fast-paced environment while delivering high-quality patient care.
    • Commitment to ongoing professional development and adherence to best practices in allergy/immunology.

    Join our team as we strive to improve the quality of life for patients suffering from allergies and immunological disorders through expert care and innovative treatment solutions!



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  • Certified Medical Assistant

    ESSENTIAL FUNCTIONS:

    1. Obtains patient history and charts procedures for medical records.
    2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments.
    3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician.
    4. Uses and maintains equipment and supplies appropriately.
    5. The jobholder must demonstrate current

    EXPERIENCE:

    Minimum of two years experience in medical office.

    KNOWLEDGE:

    1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests.
    2. Proper spelling of medical terms and medications.
    3. Knowledge of educational techniques in instruction of patients.

    ABILITIES:

    1. Ability to establish/maintain effective relationships with patients, physicians, staff.
    2. Ability to use communication/listening skills and telephone techniques effectively.



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  • Certified Medical Assistant – Monroe

    ESSENTIAL FUNCTIONS:

    1. Obtains patient history and charts procedures for medical records.
    2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments.
    3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician.
    4. Uses and maintains equipment and supplies appropriately.
    5. The jobholder must demonstrate current

    EXPERIENCE:

    Minimum of two years experience in medical office.

    KNOWLEDGE:

    1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests.
    2. Proper spelling of medical terms and medications.
    3. Knowledge of educational techniques in instruction of patients.

    ABILITIES:

    1. Ability to use communication/listening skills and telephone techniques effectively.
    2. Ability to establish/maintain effective relationships with patients, physicians, staff.



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  • Certified Medical Assistant – Oncology (Shreveport & Minden)

    Position Summary: You will function as a member of our clinical team, providing a key supportive role in the delivery of care that is safe, effective, patient centered, timely and efficient.

    Overview of Responsibilities and Essential Functions:

    • Obtain patient history and charts for medical records.
    • Schedule surgeries, pre-ops, MRIs, CTs, Labs and appointments.
    • Handle patient questions during visits and via phone, providing assistance and resolving problems in consultation with physicians.
    • Use and maintain equipment and supplies appropriately.
    • Maintain clinic and patient confidentiality.
    • Other duties as assigned by manager.

    Requirements:

    • Minimum two years of experience in a medical office (preferred).
    • Knowledge of medical technology and techniques, including knowing how to conduct medical tests.
    • Knowledge of proper spelling for medical terms and medications.
    • Proper understanding of educational techniques in the instruction of our patients.

    Ability to establish and maintain effective relationships with patients, physicians and staff.

    • Proficiency in proper communication and listening skills and effective telephone etiquette.


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  • Front Office Receptionist

    SUMMARY OF DUTIES:  Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.

    ESSENTIAL DUTIES:

    • Schedules, coordinates and reschedules patient’s appointments.
    • Greets and registers patients in a prompt, pleasant, and helpful manner.
    • Verifies necessary patient demographic and insurance information
    • Answers telephone, screens calls, takes messages, and provides information.
    • Answers questions regarding patient appointments and testing.
    • Collects deductibles and co-pays as required by insurance.
    • Oversees waiting area, coordinate patient movement, reports problems or irregularities.
    • Attend meetings as required.
    • Maintain patient confidentiality.
    • Other duties as assigned by manager. 

    QUALIFICATIONS:

    • High school graduation or GED
    • Experience in medical office front desk procedures.
    • Knowledge of grammar, spelling, and punctuation to type patient information.
    • Skill in operating a computer and copy machine.
    • Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
    • Ability to speak clearly and concisely.
    • Ability to read, understand and follow oral and/or written instruction.
    • Ability to sort and file materials correctly by alphabetic or numeric systems.
    • Ability to establish and maintain effective working relationships with patients, employees, and the public. 

     



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  • Front Office Receptionist – Monroe

    SUMMARY OF DUTIES:  Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.

    ESSENTIAL DUTIES:

    • Schedules, coordinates and reschedules patient’s appointments.
    • Greets and registers patients in a prompt, pleasant, and helpful manner.
    • Verifies necessary patient demographic and insurance information
    • Answers telephone, screens calls, takes messages, and provides information.
    • Answers questions regarding patient appointments and testing.
    • Collects deductibles and co-pays as required by insurance.
    • Oversees waiting area, coordinate patient movement, reports problems or irregularities.
    • Attend meetings as required.
    • Maintain patient confidentiality.
    • Other duties as assigned by manager.

    QUALIFICATIONS:

    • High school graduation or GED
    • Experience in medical office front desk procedures.
    • Knowledge of grammar, spelling, and punctuation to type patient information.
    • Skill in operating a computer and copy machine.
    • Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
    • Ability to speak clearly and concisely.
    • Ability to read, understand and follow oral and/or written instruction.
    • Ability to sort and file materials correctly by alphabetic or numeric systems.
    • Ability to establish and maintain effective working relationships with patients, employees, and the public.


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  • LPN – Licensed Practical Nurse – Monroe

    JOB SUMMARY:

    Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks.

    ESSENTIAL FUNCTIONS:

    1. Fulfills patient care responsibilities as assigned;
    2. Obtains patient history and charts procedures for medical records;
    3. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments;
    4. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician; 
    5. Uses and maintains equipment and supplies appropriately;
    6. Must maintain patient and clinic confidentiality at all times; and
    7. Other duties as assigned by manager and/or physician.

    REQUIREMENTS:

    1. Minimum of two years’ experience in medical office;
    2. Ability to learn and retain information regarding patient care procedures;
    3. Understanding of patient education needs by effectively sharing;
    4. Ability to establish/maintain effective relationships with patients, physicians, and staff by projecting a pleasant and professional image;
    5. Ability to use communication/listening skills and telephone techniques effectively; and
    6. Ability to plan, prioritize and complete delegated tasks.


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  • Marketing and Business Development Manager
    Responsibilities:
    1. Develop and execute marketing strategies aligned with clinic objectives, specialty growth goals, and individual physician practice needs.
    2. Develop, coordinate, and implement marketing materials and activities across all channels — including print, digital, broadcast, and outdoor — to promote providers, specialties, and clinic services, and to support public relations for the clinic and individual providers.
    3. Assist in the development of media production, communication, and dissemination techniques. This includes utilizing written, oral, and visual media platforms (e.g., Website, Facebook, Instagram, LinkedIn), as well as addressing and responding to negative reviews when necessary.
    4. Coordinate clinic events not covered by dedicated programs, including physician retirement events, staff recognition, and other miscellaneous clinic functions.
    5. Review and report physician referral sources/studies to appropriate committees to determine the level of satisfaction with Clinic Providers.
    6. Review and maintain the Graphics Standards Manual. Ensure adherence to the Graphic Standards Manual for all advertising and use of the Highland Clinic logo.
    7. Participate in community and professional organizations as a representative of the clinic in health fairs, workshops, and community agency meetings.
    8. Serves as a liaison between physicians, clinic staff, and external partners to support organizational goals and patient care delivery.
    9. Schedule and organize seminars for Highland Clinic physician participation. Ensure participants are registered, make reminder phone calls to attendees, and handle day-of setup.
    10. Coordinates the MDU program by contacting local high schools to schedule Highland Clinic providers as speakers for qualified students interested in medical careers, arranging student shadowing opportunities, and partnering with local advertising agencies to promote the program.
    11. Make visits to local urgent care centers and primary care practices to help facilitate the referral process to our specialists.
    12. Responsible for end-to-end new physician and provider onboarding, including digital presence activation, marketing asset creation, community announcements, and referral network introduction.
    13. Develop and conduct patient satisfaction surveys to identify potential markets for improvement of services. This includes patient needs assessment, meeting quality standards for services, and evaluation of patient satisfaction.
    KNOWLEDGE, SKILLS & ABILITIES:
    1. Knowledge of marketing, communication and business, preferred.
    2. Skilled in project and relationship management.
    3. Ability to transform concepts into action.
    4. Ability to work within a team, embrace the organization’s values and culture.
    5. Must have an optimistic, self-directed, self-confident and entrepreneurial spirit.
    EDUCATION:
    1. BA/BS in journalism, communications or marketing or equivalent experience.
    2. Minimum of 3 years of experience; preferably in health care.


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  • Nurse Practitioner – Internal Medicine

    Job Summary:  Provides comprehensive nursing care for assigned patients under the direction of a physician.

     Essential Functions:

    • Follows established nursing standards, procedures and practices, and gives patient care directions to nursing and other staff;
    • Evaluates outcomes of direct patient care and consults with other specialists as required;
    • Adjusts nursing care processes as indicated to ensure optimal patient care;
    • Arranges for patients' ordered diagnostic and therapeutic services;
    • Monitors and ensures accuracy of recording on patient medical records;
    • Provides preventative health care services to long-term patients and arranges consultations and referrals
    • Performs physical exams, and may prescribe and recommend treatment and drugs. 
    • Ability to react calmly and effectively in emergency situations.
    • Ability to maintain quality control standards.
    • Interprets the results of certain diagnostic tests such as x-rays, images, scans, etc.  
    • Maintains all employee, clinic and patient confidentiality;
    • Other duties as assigned by the physician.

    Qualifications:

    • Graduate of an accredited school of nursing and Nurse Practitioner Program.
    • Minimum of one year experience as a nurse practitioner, preferably in clinic setting.
    • Current Advanced Practice Registered Nurse (APRN) license or Nurse Practitioner certification in specialty area; current CPR and ACLS certification.
    • Ability to make responsible decisions within the scope of a dependent medical practitioner.
    • Strong computer skills.

    Hours:

    8AM - 5PM , M-F



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  • Patient Accounts Representative

    What we do here changes people’s lives. Highland Clinic is committed to providing a reputable source of quality comprehensive health care to every patient that comes through our doors. That’s where you come in.

    Once you join us you’ll feel like you’re right where you belong. We greatly value our employees and their hard work. We reward our team for the patient care they provide with competitive pay and a benefits package that includes 401k matching, options for Medical, Disability, Dental, Vision and Life insurance, and paid time off!

    POSITION SUMMARY: You will function as a member of our clinical team, addressing all patient inquires made to Highland Clinic Business Office via phone call or “in-person” visit.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

    • Address patient collection questions, billing questions, complaints, insurance claims, and other patient requests made to the Business Office via phone call or “in-person”. 
    • Sort insurance company correspondence and distribute to the appropriate team in the insurance services department. 
    • Assist in switchboard /cashier relief. 
    • Assist the file clerk as needed (pull documentation requests and organize files to be scanned).

    SPECIFIC DUTIES: 

    • Research patient inquiries regarding billing, insurance claim denial or refund requests. 
    • Routinely work patient accounts and make corrections as necessary. 
    • Refile insurance claims and call insurance companies to check status on outstanding claims. 
    • Sort and distribute insurance company correspondence. 
    • Become a liaison between patient and doctor. 
    • Resolve any billing issues the patient may have and deter any concerns they express.
    • Provide relief for the switchboard/cashier as needed for lunches, breaks, etc.  (multi-line phones) Accept payments on patient accounts.
    • Order supplies, handle attorney requests & business office mail, and take the office deposits.

    QUALIFICATION REQUIREMENTS: 

    • High School diploma or equivalent. 
    • At least one year experience in medical billing. 
    • Must able to perform each essential duty satisfactorily. 
    • General accounting knowledge and skills. 
    • Strong communication skills, oral and written. 
    • Able to perform in a Customer Service based environment. 
    • Able to communicate effectively with patients, insurance carriers, doctors and business office personnel. 
    • Experience with windows based software.


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