All Positions

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  • Allergist

    GENERAL SUMMARY OF DUTIES:

    We are seeking a dedicated and knowledgeable Allergist/Immunologist to join our esteemed healthcare team. The ideal candidate will possess a robust understanding of immunological disorders and allergies, demonstrating a commitment to providing exceptional patient care. As an Allergist/Immunologist, you will be responsible for diagnosing and treating a variety of allergic conditions and immunological diseases while collaborating with other healthcare professionals to ensure comprehensive patient management.

    ESSENTIAL FUNCTIONS

    • Conduct thorough patient assessments, including detailed medical histories and physical examinations, to diagnose allergic and immunological conditions.
    • Develop personalized treatment plans that may include immunotherapy, medication management, and lifestyle modifications.
    • Utilize Electronic Health Record (EHR) systems to document patient interactions, treatment plans, and follow-up care efficiently.
    • Collaborate with multidisciplinary teams, including specialists in pulmonology, dermatology, and pediatrics, to provide integrated patient care.
    • Educate patients on allergy management strategies, including avoidance techniques and the use of emergency medications such as epinephrine auto-injectors.
    • Perform diagnostic tests such as skin prick tests and serum-specific IgE testing to evaluate allergic responses.
    • Stay current with advancements in the field through clinical research and continuous education in immunology practices.
    • Ensure compliance with HIPAA regulations while maintaining confidentiality and security of patient information.

    QUALIFICATIONS:

    • Medical degree (MD or DO) from an accredited institution with completion of an Allergy/Immunology fellowship program.
    • Board certification in Allergy/Immunology is preferred.
    • Proficiency in EHR systems and familiarity with Epic software is advantageous.
    • Strong understanding of medical terminology related to immunology and allergy management.
    • Experience in clinical research or participation in clinical trials is desirable.
    • Excellent communication skills for effective interaction with patients, families, and healthcare teams.
    • Ability to manage multiple priorities in a fast-paced environment while delivering high-quality patient care.
    • Commitment to ongoing professional development and adherence to best practices in allergy/immunology.

    Join our team as we strive to improve the quality of life for patients suffering from allergies and immunological disorders through expert care and innovative treatment solutions!



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  • Certified Medical Assistant

    ESSENTIAL FUNCTIONS:

    1. Obtains patient history and charts procedures for medical records.
    2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments.
    3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician.
    4. Uses and maintains equipment and supplies appropriately.
    5. The jobholder must demonstrate current

    EXPERIENCE:

    Minimum of two years experience in medical office.

    KNOWLEDGE:

    1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests.
    2. Proper spelling of medical terms and medications.
    3. Knowledge of educational techniques in instruction of patients.

    ABILITIES:

    1. Ability to establish/maintain effective relationships with patients, physicians, staff.
    2. Ability to use communication/listening skills and telephone techniques effectively.



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  • Certified Medical Assistant – Monroe

    ESSENTIAL FUNCTIONS:

    1. Obtains patient history and charts procedures for medical records.
    2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments.
    3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician.
    4. Uses and maintains equipment and supplies appropriately.
    5. The jobholder must demonstrate current

    EXPERIENCE:

    Minimum of two years experience in medical office.

    KNOWLEDGE:

    1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests.
    2. Proper spelling of medical terms and medications.
    3. Knowledge of educational techniques in instruction of patients.

    ABILITIES:

    1. Ability to use communication/listening skills and telephone techniques effectively.
    2. Ability to establish/maintain effective relationships with patients, physicians, staff.



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  • Certified Medical Assistant – Oncology (Shreveport & Minden)

    Position Summary: You will function as a member of our clinical team, providing a key supportive role in the delivery of care that is safe, effective, patient centered, timely and efficient.

    Overview of Responsibilities and Essential Functions:

    • Obtain patient history and charts for medical records.
    • Schedule surgeries, pre-ops, MRIs, CTs, Labs and appointments.
    • Handle patient questions during visits and via phone, providing assistance and resolving problems in consultation with physicians.
    • Use and maintain equipment and supplies appropriately.
    • Maintain clinic and patient confidentiality.
    • Other duties as assigned by manager.

    Requirements:

    • Minimum two years of experience in a medical office (preferred).
    • Knowledge of medical technology and techniques, including knowing how to conduct medical tests.
    • Knowledge of proper spelling for medical terms and medications.
    • Proper understanding of educational techniques in the instruction of our patients.

    Ability to establish and maintain effective relationships with patients, physicians and staff.

    • Proficiency in proper communication and listening skills and effective telephone etiquette.


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  • Chief Executive Officer (CEO)

    Physician-Owned Multi-Specialty Medical Clinic

    Position Summary

    The Chief Executive Officer (CEO) serves as the senior executive leader of the physician-owned multi-specialty clinic and is responsible for executing the strategic vision established by the physician shareholders and Board of Directors. The CEO partners closely with physician leadership to support high-quality, patient-centered care while ensuring operational efficiency, financial sustainability, and long-term organizational success.

    The CEO acts as a partner to physicians, balancing business discipline with clinical independence and shared governance.


    Key Responsibilities

    Physician Partnership & Governance

    • Serve as a strategic partner to physician owners and the Board of Directors
    • Support governance and physician engagement in decision-making
    • Ensure transparency, trust, and alignment between administration and physicians

    Strategic Leadership

    • Develop and implement strategic plans in collaboration with physician leadership
    • Identify growth opportunities, service line expansion, and recruitment strategies that align with physician priorities
    • Support long-term independence and sustainability of the physician-owned model

    Operational Excellence

    • Oversee day-to-day operations of all clinical and administrative functions
    • Ensure efficient workflows that support physicians and enhance patient access and satisfaction
    • Implement performance metrics while respecting clinical practice autonomy

    Financial Stewardship

    • Ensure financial stability and responsible stewardship of physician-owner resources
    • Oversee budgeting, revenue cycle management, payer contracting, and expense control
    • Provide clear, timely financial reporting to physician owners and the Board

    Physician Recruitment & Retention

    • Support physician recruitment, onboarding, and succession planning
    • Promote a culture that values physician satisfaction, collaboration, and professional longevity
    • Address operational barriers that impact physician productivity or morale

    Quality, Compliance & Risk Management

    • Ensure compliance with healthcare regulations, accreditation standards, and payer requirements
    • Promote quality improvement, patient safety, and risk mitigation initiatives
    • Oversee credentialing, compliance, and professional liability processes

    Culture & Leadership Development

    • Lead, mentor, and develop the executive leadership team
    • Foster a culture of professionalism, accountability, respect, and service
    • Support staff engagement aligned with physician-led values

    External & Community Relations

    • Represent the clinic with hospitals, health systems, payers, and community partners
    • Protect the clinic’s independence while evaluating strategic affiliations or partnerships
    • Serve as a visible ambassador for the physician-owned organization

    Qualifications & Experience

    • Bachelor’s degree required; Master’s degree preferred (Healthcare Administration, Business Administration, or related field)
    • 10+ years of senior healthcare leadership experience, preferably in a physician-owned or multi-specialty group practice
    • Strong knowledge of physician practice management, healthcare finance, compliance, and operations
    • Demonstrated experience working collaboratively with physician owners and Boards

    Core Competencies

    • Collaborative, physician-focused leadership style
    • Strong financial and operational acumen
    • Ability to navigate complex physician dynamics with diplomacy and integrity
    • Strategic thinking balanced with operational execution
    • Excellent communication and relationship-building skills

    Leadership Philosophy

    The CEO must value the physician-owned model, respect clinical autonomy, and lead through collaboration rather than command-and-control. Success in this role requires trust-building, transparency, and a commitment to supporting physicians so they can focus on delivering exceptional patient care.



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  • Coding Claims Analyst

    Salary: DOE

    Shift: 8am-5pm M-F

    Position Summary: The Coding Claims Analyst is responsible for ensuring accurate medical coding. This role works collaboratively to review documentation, assign appropriate codes, resolve claim edits and denials, and support regulatory compliance.

    The ideal candidate brings strong analytical skills, attention to detail, and a thorough understanding of payer guidelines within a fast-paced, physician-driven environment.

    Essential Duties and Responsibilities:

    • Review and resolve insurance claim rejections and coding denials to ensure accurate and timely reimbursement.
    • Make contact on a minimum number of accounts/claims per day
    • Communicate any coding or claim issues to supervisor
    • Maintain quality documentation/audit trail of actions taken on patient accounts by keeping clear, concise notes in the patient accounting system
    • Meet department quality review expectations
    • Meet department accounts receivable aging standards
    • Maintain 100% patient confidentiality at all times
    • Maintain up-to-date knowledge of coding guidelines, payer policies, and regulatory changes
    • Correct coding errors related to CPT, ICD-10, and HCPCS and resubmit claims in compliance with payer guidelines
    • Prepare and submit formal appeals with supporting clinical documentation when appropriate
    • Monitor denial trends and recommend process improvements to reduce recurring issues

    Education:   

    • High School diploma required
    • Associate’s or Bachelor’s degree preferred

    Experience: 

    • Minimum 1-2 years of medical billing experience
    • Coding certification and multi-specialty practice experience preferred
    • Familiarity of patient accounting system required
    • NextGen Practice Management software exposure preferred

    Knowledge Skills & Abilities:

    • Strong understanding of CPT, ICD-10, and HCPCS coding systems
    • Knowledge of insurance principles (i.e., coinsurance, deductible, copay, HMO, PPO, etc.)
    • Knowledge of payer policies, CMS regulations, and medical necessity guidelines.
    • Analytical and problem-solving skills
    • High attention to detail  
    • Strong interpersonal and customer service skills
    • Self-Driven, shows initiative and thinks proactively
    • Highly motivated, reflecting positive attitude at all times
    • Ability to work independently and as a team member


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  • Front Office Receptionist

    SUMMARY OF DUTIES:  Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.

    ESSENTIAL DUTIES:

    • Schedules, coordinates and reschedules patient’s appointments.
    • Greets and registers patients in a prompt, pleasant, and helpful manner.
    • Verifies necessary patient demographic and insurance information
    • Answers telephone, screens calls, takes messages, and provides information.
    • Answers questions regarding patient appointments and testing.
    • Collects deductibles and co-pays as required by insurance.
    • Oversees waiting area, coordinate patient movement, reports problems or irregularities.
    • Attend meetings as required.
    • Maintain patient confidentiality.
    • Other duties as assigned by manager. 

    QUALIFICATIONS:

    • High school graduation or GED
    • Experience in medical office front desk procedures.
    • Knowledge of grammar, spelling, and punctuation to type patient information.
    • Skill in operating a computer and copy machine.
    • Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
    • Ability to speak clearly and concisely.
    • Ability to read, understand and follow oral and/or written instruction.
    • Ability to sort and file materials correctly by alphabetic or numeric systems.
    • Ability to establish and maintain effective working relationships with patients, employees, and the public. 

     



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  • Front Office Receptionist – Monroe

    SUMMARY OF DUTIES:  Responsible for greeting patients, providing information, scheduling appointments and communicating with departments.

    ESSENTIAL DUTIES:

    • Schedules, coordinates and reschedules patient’s appointments.
    • Greets and registers patients in a prompt, pleasant, and helpful manner.
    • Verifies necessary patient demographic and insurance information
    • Answers telephone, screens calls, takes messages, and provides information.
    • Answers questions regarding patient appointments and testing.
    • Collects deductibles and co-pays as required by insurance.
    • Oversees waiting area, coordinate patient movement, reports problems or irregularities.
    • Attend meetings as required.
    • Maintain patient confidentiality.
    • Other duties as assigned by manager.

    QUALIFICATIONS:

    • High school graduation or GED
    • Experience in medical office front desk procedures.
    • Knowledge of grammar, spelling, and punctuation to type patient information.
    • Skill in operating a computer and copy machine.
    • Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.
    • Ability to speak clearly and concisely.
    • Ability to read, understand and follow oral and/or written instruction.
    • Ability to sort and file materials correctly by alphabetic or numeric systems.
    • Ability to establish and maintain effective working relationships with patients, employees, and the public.


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  • LPN – Licensed Practical Nurse – Monroe

    JOB SUMMARY:

    Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks.

    ESSENTIAL FUNCTIONS:

    1. Fulfills patient care responsibilities as assigned;
    2. Obtains patient history and charts procedures for medical records;
    3. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments;
    4. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician; 
    5. Uses and maintains equipment and supplies appropriately;
    6. Must maintain patient and clinic confidentiality at all times; and
    7. Other duties as assigned by manager and/or physician.

    REQUIREMENTS:

    1. Minimum of two years’ experience in medical office;
    2. Ability to learn and retain information regarding patient care procedures;
    3. Understanding of patient education needs by effectively sharing;
    4. Ability to establish/maintain effective relationships with patients, physicians, and staff by projecting a pleasant and professional image;
    5. Ability to use communication/listening skills and telephone techniques effectively; and
    6. Ability to plan, prioritize and complete delegated tasks.


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  • Marketing and Business Development Manager
    Responsibilities:
    1. Develop and execute marketing strategies aligned with clinic objectives, specialty growth goals, and individual physician practice needs.
    2. Develop, coordinate, and implement marketing materials and activities across all channels — including print, digital, broadcast, and outdoor — to promote providers, specialties, and clinic services, and to support public relations for the clinic and individual providers.
    3. Assist in the development of media production, communication, and dissemination techniques. This includes utilizing written, oral, and visual media platforms (e.g., Website, Facebook, Instagram, LinkedIn), as well as addressing and responding to negative reviews when necessary.
    4. Coordinate clinic events not covered by dedicated programs, including physician retirement events, staff recognition, and other miscellaneous clinic functions.
    5. Review and report physician referral sources/studies to appropriate committees to determine the level of satisfaction with Clinic Providers.
    6. Review and maintain the Graphics Standards Manual. Ensure adherence to the Graphic Standards Manual for all advertising and use of the Highland Clinic logo.
    7. Participate in community and professional organizations as a representative of the clinic in health fairs, workshops, and community agency meetings.
    8. Serves as a liaison between physicians, clinic staff, and external partners to support organizational goals and patient care delivery.
    9. Schedule and organize seminars for Highland Clinic physician participation. Ensure participants are registered, make reminder phone calls to attendees, and handle day-of setup.
    10. Coordinates the MDU program by contacting local high schools to schedule Highland Clinic providers as speakers for qualified students interested in medical careers, arranging student shadowing opportunities, and partnering with local advertising agencies to promote the program.
    11. Make visits to local urgent care centers and primary care practices to help facilitate the referral process to our specialists.
    12. Responsible for end-to-end new physician and provider onboarding, including digital presence activation, marketing asset creation, community announcements, and referral network introduction.
    13. Develop and conduct patient satisfaction surveys to identify potential markets for improvement of services. This includes patient needs assessment, meeting quality standards for services, and evaluation of patient satisfaction.
    KNOWLEDGE, SKILLS & ABILITIES:
    1. Knowledge of marketing, communication and business, preferred.
    2. Skilled in project and relationship management.
    3. Ability to transform concepts into action.
    4. Ability to work within a team, embrace the organization’s values and culture.
    5. Must have an optimistic, self-directed, self-confident and entrepreneurial spirit.
    EDUCATION:
    1. BA/BS in journalism, communications or marketing or equivalent experience.
    2. Minimum of 3 years of experience; preferably in health care.


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