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Open Positions

Medical Office Coder

Insurance experience with ICD–10 and CPT coding skills. Works with the providers, medical support staff, insurance and collections departments to resolve coding/compliance issues and associated problems. Performs audits/reviews of medical record documentation to assure accurate coding. Full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Information Systems Analyst

GENERAL SUMMARY OF DUTIES: Responsible for the secure and effective operation of computer systems and related applications that are used within the organization.  ESSENTIAL FUNCTIONS: • Working with a team of staff including Clinical Data Manager, application and network analysts and support help desk • Evaluating the functionality of systems • Consulting computer users to ascertain needs to ensure that facilities meet user or project requirements • Selecting and purchasing appropriate hardware and software • Project management • Ensuring software licensing laws are followed • Implementing and managing security or integrity and backup procedures • Scheduling upgrades • Provide user training, support, advice, and feedback • Testing and modifying systems to ensure that they operate reliably • Keeping up to date with new technology • Designing maintenance procedures and putting them into operation • Performing subordinate evaluations • Training new staff • Tier II Help Desk and Application support… e.g. NextGen, MedView (PACS) QUALIFICATIONS: • Analytical, troubleshooting, and problem solving skills • Strong technical skills • Knowledge of HIPAA Privacy and Security Rules • The ability to work well under pressure  • Attention to detail • Team player • Organization and time management skills • Interpersonal and communication skills • Management and leadership skills • Proficiency with SQL report writing • Ability to organize, prioritize, and multitask PHYSICAL REQUIREMENTS: • Frequent intermittent sitting

Business Office Scanner - Part Time

JOB SUMMARY: This position produces digital copies of documents for retention purposes. The scanned copies of the documents have to be legible so the scanner has to check the quality throughout the process making any adjustments necessary for clean scans. Depending on the position, the scanner might also be responsible for organizing scanned documents on various local, network and cloud storage devices. ESSENTIAL FUNCTIONS:•Feed documents into the scanner to scan • Ensure documents scanned are legible and turned in the right direction for viewing •Make any adjustments to documents or scanner as needed • Maintain confidentiality of all patient and clinic information • Performs other duties as assigned by supervisor QUALIFICATIONS: • High school diploma or equivalent • Attention to detail •Good verbal and written communication skills • Good organizational skills •Good Word Processing skills

CMA - Float - Shreveport

ESSENTIAL FUNCTIONS: 1. Obtains patient history and charts procedures for medical records. 2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. 3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician. 4. Uses and maintains equipment and supplies appropriately. 5. The jobholder must demonstrate current EXPERIENCE: Minimum of two years experience in medical office. KNOWLEDGE: 1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests. 2. Proper spelling of medical terms and medications. 3. Knowledge of educational techniques in instruction of patients. ABILITIES: 1. Ability to establish/maintain effective relationships with patients, physicians, staff. 2. Ability to use communication/listening skills and telephone techniques effectively.

Front Office Coordinator - Receptionist

The Front Office Coordinator books, coordinates and reschedules patients appointments. Relays necessary messages to staff. Greets and registers patients in a prompt, pleasant, and helpful manner. Answers telephone, screens calls and takes messages. Verifies necessary information and records in the medical record. Collects deductibles and co-pays as required by insurance. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Schedules surgeries, outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patient’s charts for next day visit. Updates profile on all patients. Oversees waiting area, coordinate patient movement, reports problems or irregularities. Attends meetings as required. The jobholder must demonstrate competencies applicable to the job position. Requirements: •Excellent communication skills with the ability to effectively communicate with all levels of staff and patients. •Detail Oriented, with excellent organizational skills. •Self-Driven, shows initiative and thinks proactively. •Highly motivated, reflecting positive attitude at all times. •General understanding of billing and coding. •Ability to work independently and as a team member. •Able to Report to work on time is a must. •Excellent computer stills is a must, with knowledge of McKesson and NextGen software preferred. •Minimum 2-4 years of medical office experience; multi-specialty physician environment a plus. Position is Full-Time: Monday through Friday 8am. to 5p.m.

Nurse - Licensed Practical Nurse - Allergy

GENERAL SUMMARY OF DUTIES: Responsible for providing professional nursing care to clinic patients under supervision of physicians or physician extenders.

SUPERVISION RECEIVED: Reports to Clinical Services Manager


ESSENTIAL FUNCTIONS: 1. Assesses patient's general condition and takes vital signs and weight. 2. Assists physicians with examinations, diagnostic procedures and treatments. 3. Provides basic patient care as ordered. 4. Documents all activities/interventions, patient/family
responses, medication dispensed/prescribed, etc., in the medical record.  5.  
Promotes wellness by providing patient education materials,
communicating physician advice/instructions.  6.  Adheres to infection control/safety guidelines, and confidentiality policies.  7.  Administers injections for immunotherapy  8.  Mixing of chemicals for injections may be needed.

The job holder must demonstrate current competencies applicable to the job position.

KNOWLEDGE: 1. Knowledge of basic nursing principles and protocols.  2. Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality. 3. Knowledge of medical chart reporting/records.

SKILLS: 1. Skill in appropriate assessment and assistance techniques. 2. Skill in appropriate use of universal precautions, safe workplace and confidentiality methods. 3. Knowledge of medical chart reporting/records.

ABILITIES: 1. Ability to work effectively as team members with physicians and other staff.  2. Ability to appropriately interact with patients, families, staff and others.  3. Ability to flexibly respond to changing demands.

ENVIRONMENTAL/WORKING CONDITIONS: Combination of office and exam offices.  Frequent exposure to communicable diseases, bodily fluids, toxic substances, medicinal preparations.  Hepatitis B vaccination and TB test required.

PHYSICAL/MENTAL DEMANDS: Varied activities including sitting, walking, stooping, lifting, bending, reaching.  Must be able to exert up to 50 pounds of force occasionally and to lift 100 pounds. Occasional stress from workload.  Must be able to use a variety of office equipment including phone, writing instruments, PC, fax and medical equipment including stethoscope, EKG machine, ear washing equipment, speculums, scales, blood pressure cuff.

This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Highland Clinic

Main Campus

1455 East Bert Kouns
Shreveport, Louisiana

Main 318-798-4500 

Physician Referral 318-798-4643

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