GENERAL SUMMARY OF DUTIES: The Director of Facilities Operations is responsible for directing the maintenance operations of Highland Clinic facilities. This person manages the preventative maintenance and repair of skilled trades (e.g., HVAC, plumbing, electrical, and utilities) as well as the facility operations staff. The Director of Facilities Operations manages a safe and efficient working environment, essential to the performance of the clinic. They oversee the construction work and often manage other core Highland Clinic services and/or logistics of business/operations services, e.g., central supply, security, inventory, mail, concierge services. SUPERVISION RECEIVED: CEO SUPERVISION EXERCISED: Facilities Operations Staff, including housekeeping. ESSENTIAL FUNCTIONS: 1. Plans, improves, and maintains owned and leased facilities and equipment. 2. Provides strategic leadership and vision for departments. 3. Provides coordination and direction in the design, review, and specifications of construction and remodel projects with architects and administration. 4. Monitors day to day activities and work on engineering, plant operations, aesthetics and grounds. 5. Provides oversight as needed for contractors and construction managers. 6. Negotiates project contracts; contracts for bio-hazardous waste, pharmaceutical wastes and HIPAA waste for all locations. 7. Maintains records, license requirements, maintenance contracts for all Chemo Hood inspections, X-Ray generating equipment, phone equipment, medical and office equipment. 8. Controls expenditures within the limitations of the project and department budgets. 9. Ensures maintenance of physical structures, HVAC, mechanical, electrical systems, utility systems, and grounds are in operative and safe working condition at all time. 10. Ensures that the health system is in compliance with all local, state, and federal codes and regulations. KNOWLEDGE: 1. Bachelor’s degree in business, engineering, or project management or equivalent experience. 2. Minimum 10 – 15 years’ experience working in a healthcare facilities management is preferred. 3. Project management skills including coordination, communication, prioritization, troubleshooting, adherence to budget and completion goals, and recruiting resources. 4. Strategic leadership skills and business acumen to execute initiatives and objectives. 5. Problem solving—the individual identifies and resolves problems in a timely manner and gather and analyze information skillfully. 6. Working knowledge of medical facility systems and equipment. 7. Knowledge of Excel, MS Word, etc. SKILLS/ ABILITIES 1. Negotiation skills. 2. Excellent communication and interpersonal skills with ability to communicate across all levels of the organization, including technology, tools, and processes. 3. Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans. 4. Ability to adapt – the individual will need to adapt quickly to changes in scope or direction and be flexible to adopting changes quickly. 5. Excellent leadership skills, including the leading of other high performing leader/managers.
The Front Office Coordinator books, coordinates and reschedules patients appointments. Relays necessary messages to staff. Greets and registers patients in a prompt, pleasant, and helpful manner. Answers telephone, screens calls and takes messages. Verifies necessary information and records in the medical record. Collects deductibles and co-pays as required by insurance. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Schedules surgeries, outpatient appointments
ESSENTIAL FUNCTIONS: Performs all OB/GYN Ultrasounds according to ACOG guidelines. SKILLS: 1. Two (2) years experience in a healthcare setting as Ultrasound Tech. 2. Skill in
Assist physicians and staff with the daily coordination of patient care to the facility. Must be certified from an accredited school of nursing and must have a current licensure with the State of Louisiana. Work hours will be Monday through Friday, 8:00 a.m. to 5:00 p.m.