ESSENTIAL FUNCTIONS: 1. Obtains patient history and charts procedures for medical records. 2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. 3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician. 4. Uses and maintains equipment and supplies appropriately. 5. The jobholder must demonstrate current EXPERIENCE: Minimum of two years experience in medical office. KNOWLEDGE: 1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests. 2. Proper spelling of medical terms and medications. 3. Knowledge of educational techniques in instruction of patients. ABILITIES: 1. Ability to establish/maintain effective relationships with patients, physicians, staff. 2. Ability to use communication/listening skills and telephone techniques effectively.
Deliver office or medical supplies to multiple Highland Clinic physician suites and locations as needed. Provide wheelchair assistance to clinic patients as needed. Assist in receiving deliveries, check supply packing slips and stock in correct bins; check in, document and deliver freight fromn the various mail carriers e.g. UPS, FedEx, etc.; fill supply order forms received from each department/location; accurately count and take inventory of medical items to be delivered or collected; and provide wheelchair assistance to clinic patients as needed. High school diploma or equivalent required; valid driver's license and clean driving record; and ability to exercise diplomacy and tact with a diverse group of people.
The Front Office Coordinator books, coordinates and reschedules patients appointments. Relays necessary messages to staff. Greets and registers patients in a prompt, pleasant, and helpful manner. Answers telephone, screens calls and takes messages. Verifies necessary information and records in the medical record. Collects deductibles and co-pays as required by insurance. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Schedules surgeries, outpatient appointments