Open Positions

Medical Office Coder

Insurance experience with ICD–10 and CPT coding skills. Works with the providers, medical support staff, insurance and collections departments to resolve coding/compliance issues and associated problems. Performs audits/reviews of medical record documentation to assure accurate coding. Full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Information Systems Analyst

GENERAL SUMMARY OF DUTIES: Responsible for the secure and effective operation of computer systems and related applications that are used within the organization.  ESSENTIAL FUNCTIONS: • Working with a team of staff including Clinical Data Manager, application and network analysts and support help desk • Evaluating the functionality of systems • Consulting computer users to ascertain needs to ensure that facilities meet user or project requirements • Selecting and purchasing appropriate hardware and software • Project management • Ensuring software licensing laws are followed • Implementing and managing security or integrity and backup procedures • Scheduling upgrades • Provide user training, support, advice, and feedback • Testing and modifying systems to ensure that they operate reliably • Keeping up to date with new technology • Designing maintenance procedures and putting them into operation • Performing subordinate evaluations • Training new staff • Tier II Help Desk and Application support… e.g. NextGen, MedView (PACS) QUALIFICATIONS: • Analytical, troubleshooting, and problem solving skills • Strong technical skills • Knowledge of HIPAA Privacy and Security Rules • The ability to work well under pressure  • Attention to detail • Team player • Organization and time management skills • Interpersonal and communication skills • Management and leadership skills • Proficiency with SQL report writing • Ability to organize, prioritize, and multitask PHYSICAL REQUIREMENTS: • Frequent intermittent sitting

Certified Medical Assistant

ESSENTIAL FUNCTIONS: 1. Obtains patient history and charts procedures for medical records. 2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. 3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician. 4. Uses and maintains equipment and supplies appropriately. 5. The jobholder must demonstrate current EXPERIENCE: Minimum of two years experience in medical office. KNOWLEDGE: 1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests. 2. Proper spelling of medical terms and medications. 3. Knowledge of educational techniques in instruction of patients. ABILITIES: 1. Ability to establish/maintain effective relationships with patients, physicians, staff. 2. Ability to use communication/listening skills and telephone techniques effectively.

Certified Medical Assistant - Oncology - Minden, Natchitoches, and Shreveport

ESSENTIAL FUNCTIONS: 1. Obtains patient history and charts procedures for medical records. 2. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. 3. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with physician. 4. Uses and maintains equipment and supplies appropriately. 5. The jobholder must demonstrate current EXPERIENCE: Minimum of two years experience in medical office. KNOWLEDGE: 1. Knowledge of medical technology and techniques including knowing how to conduct necessary medical tests. 2. Proper spelling of medical terms and medications. 3. Knowledge of educational techniques in instruction of patients. ABILITIES: 1. Ability to establish/maintain effective relationships with patients, physicians, staff. 2. Ability to use communication/listening skills and telephone techniques effectively.

Front Office Coordinator - Receptionist

The Front Office Coordinator books, coordinates and reschedules patients appointments. Relays necessary messages to staff. Greets and registers patients in a prompt, pleasant, and helpful manner. Answers telephone, screens calls and takes messages. Verifies necessary information and records in the medical record. Collects deductibles and co-pays as required by insurance. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Schedules surgeries, outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patient’s charts for next day visit. Updates profile on all patients. Oversees waiting area, coordinate patient movement, reports problems or irregularities. Attends meetings as required. The jobholder must demonstrate competencies applicable to the job position. Requirements: •Excellent communication skills with the ability to effectively communicate with all levels of staff and patients. •Detail Oriented, with excellent organizational skills. •Self-Driven, shows initiative and thinks proactively. •Highly motivated, reflecting positive attitude at all times. •General understanding of billing and coding. •Ability to work independently and as a team member. •Able to Report to work on time is a must. •Excellent computer stills is a must, with knowledge of McKesson and NextGen software preferred. •Minimum 2-4 years of medical office experience; multi-specialty physician environment a plus. Position is Full-Time: Monday through Friday 8am. to 5p.m.

Information Systems Analyst

GENERAL SUMMARY OF DUTIES: Responsible for the secure and effective operation of computer systems and related applications that are used within the organization.  ESSENTIAL FUNCTIONS: • Working with a team of staff including Clinical Data Manager, application and network analysts and support help desk • Evaluating the functionality of systems • Consulting computer users to ascertain needs to ensure that facilities meet user or project requirements • Selecting and purchasing appropriate hardware and software • Project management • Ensuring software licensing laws are followed • Implementing and managing security or integrity and backup procedures • Scheduling upgrades  • Provide user training, support, advice, and feedback • Testing and modifying systems to ensure that they operate reliably • Keeping up to date with new technology • Designing maintenance procedures and putting them into operation • Performing subordinate evaluations • Training new staff • Tier II Help Desk and Application support… e.g. NextGen, MedView (PACS)QUALIFICATIONS: • Analytical, troubleshooting, and problem solving skills  • Strong technical skills • Knowledge of HIPAA Privacy and Security Rules • The ability to work well under pressure • 
Attention to detail • Team player • Organization and time management skills • Interpersonal and communication skills • Management and leadership skills • Proficiency with SQL report writing • Ability to organize, prioritize, and multitask PHYSICAL REQUIREMENTS: • Frequent intermittent sitting • Occasional intermittent walking • Rarely squat, kneel, climb, balance, stoop, reach, bend • Ability to lift up to 30-40 lbs  Keyboarding • Reliable transportation • Ability to travel to remote sites within 60 mile radius EDUCATION AND EXPERIENCE:  • Bachelor’s Degree in a related field preferred • 5+ years of Information Technology experience preferred • Healthcare and Insurance industry knowledge preferred JOB TYPE: Full time

Ophthalmology Tech

Essential Function : •Obtains patient history and charts procedures for medical records. • Performs and records visual acuities, color vision, stereopsis test, IOP-NCT, auto refractometer readings, Snelling chart, Pachymetry, topography, visual fields, Fundus photography/angiograms, IOL Master/A-Scan/B-Scan, Lensometer. •Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. •Orders new/replacement lenses as needed. • Instructs patients about contact lenses including how to handle, clean, insert and remove. • Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with ophthalmologist. •Uses and maintains equipment and supplies appropriately. •Set up chalazion trays. Requirements Preferred but not required •Knowledge of optometric and contact lens technology and techniques including knowing how to conduct necessary ophthalmic tests. •Proper spelling of medical terms and medications. •Knowledge of educational techniques in instruction of patients. Skills • Skill in appropriate maintenance of contact lens. • Skill in instructional methods through appropriate patient education about contact lens. Ability : •Ability to establish/maintain effective relationships with patients, physicians, staff. •Ability to use communication/listening skills and telephone techniques effectively. Experience •Experience not required but preferred

Patient Accounts Rep.

General knowledge of insurance accounts. Data Entry and general office skills. Works with other staff to follow-up on accounts until zero balance or turned over for collection, assists with answering the telephone and provides information as requested, maintains required billing records, reports, files, participates in educational activities, maintains strictest confidentiality. Experience required.

Registered Nurse - Oncology - Natchitoches

Assist physicians and staff with the daily coordination of patient care to the facility. Must be certified from an accredited school of nursing and must have a current licensure with the State of Louisiana. Work hours will be Monday through Friday, 8:00 a.m. to 5:00 p.m.

Highland Clinic

Main Campus

1455 East Bert Kouns
Shreveport, Louisiana

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