We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view the most recent EEO is the Law Poster, click here.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, click here.

All Positions

Abstractor/Transcriber

SUMMARY OF DUTIES: Responsible for transcription of patient medical information and other assigned typing duties using transcribing and word-processing equipment.  Coordinates, distributes, and files output. ESSENTIAL DUTIES AND FUNCTIONS: • Abstracts patient data from medical charts into the electronic medical records system • The position requires active communication with contacts in provider offices • High standards of professional ethics, able to maintain strict confidence of private information, respectful of others, able to instill confidence in others and earn their trust • Strong data analytical skills, organizational, facilitation, and project management skills required KNOWLEDGE: • Knowledge of medical terminology, standard medical abbreviations, and pharmacy terms sufficient to identify proper location of specific health information • Working knowledge of clinical workflows to understand types of health information most pertinent to various visits and procedures • Knowledge is required of clinic policies and procedures and governmental regulations • Clinical experience is preferred SKILLS: • Abstracting experience preferred • Outstanding written and oral communication and interpersonal skills • Strong data analytical skills, organizational, facilitation, and project management skills required • Knowledge of general office procedures and Microsoft Office

Administrative Assistant

GENERAL SUMMARY OF DUTIES: Provides administrative assistance to the Clinic CEO, CFO, Director of Human Resources, board members and other staff.

RESPONSIBILITIES: 1. Performs duties for administrative and management staff, including dictation, transcribing correspondence, minutes and reports, and proofreading typed material. 2. Handles confidential matters concerning clinic policies and practices. Handles a variety of matters involving contact with various staff, board members, medical committees, government agencies, and the public. 3. Receives and assists visitors and telephone callers. Refers callers to appropriate individuals, take phone messages and screen calls. Answer physician referral line and directs patients to appropriate departments/physician. 4. Assist Administrator, CFO, and Director of Human Resources with special projects. 5. Assist Human Resources when HR Assistant or Director of Human Resources is not available. 6. Maintain Calendar for meetings. Contact participants by memo to attend meetings with a follow up phone call reminder. Order food for meetings, prepare meeting room and request equipment (projector, laptop) as required. 7. Attends monthly Board of Director’s meetings, semi-annual staff meetings and other committee meetings as assigned. Records minutes of meetings. Prepares Power point presentations. Assists with the preparation of materials, agendas, handouts, etc. 8. Maintains governance documents and files including those related to committees, quality assurance, strategic planning, bylaws, personnel, compensation, finance, and other files related to legal matters. Prepares summary for management and board.

Maintains strictest confidentiality.

The jobholder must demonstrate current competencies applicable to the job position.

EDUCATION: Associate degree in business administration or equivalent experience. Bachelor degree preferred.

EXPERIENCE: Minimum of three years of administrative assistance experience including one year with a health care organization. Typing ability of 80 wpm preferred.

KNOWLEDGE: 1. Knowledge of organization policies, procedures, systems. 2. Knowledge of health care administration practices. 3. Knowledge of computer systems, programs and applications (Word, Excel, Power point and Publisher). 4. Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.

ABILITIES: 1. Ability to work professionally and effectively with staff, patients, public, external agencies. 2. Ability to exercise initiative, problem solving, decision-making.

Job Type: Full Time

Administrative Receptionist

JOB SUMMART: Serves visitors by greeting, welcoming, and directing them appropriately; and provides administrative assistance to the Clinic’s CEO, CFO, Director of Human Resources and Director of Operations. ESSENTIAL FUNCTIONS: 1. Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. 2. Directs visitors by maintaining employee and department directories; giving instructions. 3. Maintains clinic security by following departmental procedures. 4. Answering phones in a professional manner and routing calls as necessary to the CEO, CFO, Director of Operations or Director of Human Resources. 5. Refers callers to appropriate individuals, take phone messages and screen calls. 6. Answer physician referral line and directs patients to appropriate departments/physician. 7. Maintains safe and clean reception area by complying with procedures, rules, and regulations. 8. Provides excellent customer service, both in person or on the telephone. 9. Contributes to team effort by accomplishing related results as needed. 10. Handles confidential matters concerning clinic policies and practices. 11. Performs ad-hoc administrative duties as needed. 12. Maintains confidentiality of all patient and clinic information. REQUIREMENTS: 1. Associate’s degree in business administration or equivalent experience. 2. Prior experience as a receptionist or in related field. 3. Experience with administrative and clerical procedures. 4. Consistent, professional dress and manner. 5. Knowledge of Microsoft Office (Word, Excel, Power Point and Publisher). 6. Ability to work professionally and effectively with staff, patients, public, external agencies. 7. Must have good verbal communication, listening, time management and organizational skills. 8. Ability to contribute positively as part of a team, helping out with various tasks as required. PHYSICAL/MENTAL DEMANDS: 1. Work may require hand dexterity for office machine operation. 2. Stooping and bending for files and supplies. 3. Ability to sit for extended periods of time. ENVIRONMENTAL/WORKING CONDITIONS: 1. Work is performed in an office environment. 2. Involves frequent contact with staff, physicians, and the public.

Business Office Collection Manager

Oversee the collection department for multi-specialty clinic. Ability to understand and interpret credit policies and regulations.

Business Office Insurance Manager

Manages approximately 12 staff members. Leads working in Accounts Receivable and Physician Billing. Responsible for Managed Care sections of Accounts Receivable. Maximizes collection dollars from all payors. 3-5 years of billing or accounting experience with third party insurance carriers, with at least 1-2 years in a supervisory capacity required. Bachelor's Degree or equivalent experience required.

Business Office Insurance Verifier

Strong telephone and verbal communication skills. Medical insurance background preferred. Cross train with the receptionist/coordinator position.

Business Office Manager

Plans and oversees patient account activity including: insurance payment posting, billing and collections and refunds. Analyzes, evaluates and assists with negotiating managed care contracts and fee schedules and implements plan changes. Maintains knowledge of and comply with established policies and procedures including government, insurance and third-party payor regulations. Possess significant management experience. Knowledge of medical terminology, coding and office procedures required. Education: 4 Year Degree Experience: At least 4 year(s)

Business Office Refund Clerk

Knowledge of accounts receivable practices with minimum knowledge of insurance reimbursement procedures. Ability to examine and prepare documents with accuracy and completeness. Computer and calculator skills required.

Business Office Scanner - Part Time

JOB SUMMARY: This position produces digital copies of documents for retention purposes. The scanned copies of the documents have to be legible so the scanner has to check the quality throughout the process making any adjustments necessary for clean scans. Depending on the position, the scanner might also be responsible for organizing scanned documents on various local, network and cloud storage devices. ESSENTIAL FUNCTIONS:•Feed documents into the scanner to scan • Ensure documents scanned are legible and turned in the right direction for viewing •Make any adjustments to documents or scanner as needed • Maintain confidentiality of all patient and clinic information • Performs other duties as assigned by supervisor QUALIFICATIONS: • High school diploma or equivalent • Attention to detail •Good verbal and written communication skills • Good organizational skills •Good Word Processing skills

Central Supply/Mailroom Attendant

Experience preferred. General knowledge of medical equipment sterilization procedures, cross train with mail room attendant.

Highland Clinic

Main Campus

1455 East Bert Kouns
Shreveport, Louisiana

Main 318-798-4500 

Physician Referral 318-798-4643

Useful Information