We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. To view the most recent EEO is the Law Poster, click here.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information on E-Verify, click here.

All Positions

Director of Nursing

The Director of Nursing is responsible for creating and maintaining an environment that promotes exceptional patient care and a working environment for our providers and support team throughout the clinic. This position oversees office based surgery compliance and assists in the development and maintenance of the ongoing Quality Assurance Program. The Director of Nursing serves on various committees such as Safety/OSHA and Compliance. Ability to function as a team leader and role model. Bachelors Degree in Nursing is required and a Master's degree in Nursing or Health Care Administration is preferred. Seven to ten years of experience.

Electronic Medical Records Trainer

Candidate must possess the ability to participate in EMR implementation as a team member, training and post-implementation, software support for physician practices of all specialties. This position must be able to work closely with clinical personnel to translate clinical requirements and technical specifications needed to create templates appropriate to the practice. The likely candidate should be detailed oriented and have the ability to work with all levels of staff; be able to set realistic implementation expectations, and follow established project plans. Preference is given to candidates who have a clinical background (RN, LPN, MA, etc). NextGen Certified Professional preferred.

Front Office Coordinator - Receptionist

The Front Office Coordinator books, coordinates and reschedules patients appointments. Relays necessary messages to staff. Greets and registers patients in a prompt, pleasant, and helpful manner. Answers telephone, screens calls and takes messages. Verifies necessary information and records in the medical record. Collects deductibles and co-pays as required by insurance. Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed. Schedules surgeries, outpatient appointments and admissions as requested. Answers questions regarding patient appointments and testing. Assembles patient’s charts for next day visit. Updates profile on all patients. Oversees waiting area, coordinate patient movement, reports problems or irregularities. Attends meetings as required. The jobholder must demonstrate competencies applicable to the job position. Requirements: •Excellent communication skills with the ability to effectively communicate with all levels of staff and patients. •Detail Oriented, with excellent organizational skills. •Self-Driven, shows initiative and thinks proactively. •Highly motivated, reflecting positive attitude at all times. •General understanding of billing and coding. •Ability to work independently and as a team member. •Able to Report to work on time is a must. •Excellent computer stills is a must, with knowledge of McKesson and NextGen software preferred. •Minimum 2-4 years of medical office experience; multi-specialty physician environment a plus. Position is Full-Time: Monday through Friday 8am. to 5p.m.

General Maintenance Worker

GENERAL STATEMENT OF DUTIES: Under direction performs a variety of work in the general maintenance and repair of buildings, facilities, and equipment. Performs other related duties as assigned. ESSENTIAL DUTIES AND FUNCTIONS: Insures that buildings and equipment are maintained in a safe, clean and orderly condition in accordance with health and fire regulations; maintains maintenance inventory records and files; prepares reports; monitors maintenance schedules to assure tasks are performed in a timely manner; repairs and treats structures such as floors, showers, sinks, walls, roofs, stairways, and carpets; troubleshoots, repairs and adjusts locks on doors, cabinets, desks, closets; repairs door hinges; cleans plugged key slots; maintains hand and power tools in working condition; maintains and services kitchen and emergency equipment; installs fire extinguishers and maintains a service schedule; monitors site deliveries; contacts appropriate outside agencies to schedule inspections, obtain required permits, and arranges for disposal of hazardous waste and chemicals; moves or arranges for moving of furniture and equipment to requested site; performs lead functions as assigned by management. a. Carpentry: Performs rough and finished carpentry work in the repair of structures such as partitions, walls, doors, office furniture and shelves. b. Electrical: Performs electrical repair work in wiring for switches, outlets, plugs, cables, power circuits and appliances; repairs lighting systems; inspects electrical systems for unsafe conditions; maintains and regularly tests working condition of safety equipment including fire alarm, emergency lighting, and intercom systems. c. Plumbing: Identifies plumbing problems; repairs and maintains plumbing leaks or; replaces washers and other minor parts. d. Safety/Security/Sanitation: Responds to, reports, and removes any safety hazards; reports and repairs damaged property; reports unauthorized visitors; secures gates, doors, and grounds; sets alarm system and may respond to after hours alarm calls; responds to emergency cleanups such as spills and clogged drains; provides general oversight of daily cleaning activities. EDUCATION/EXPERIENCE REQUIREMENTS: Any combination of education, training, and experience which demonstrates ability to perform the duties and responsibilities as described, including progressively responsible experience in building maintenance and repair and/or building trades. Knowledge of: Methods used in maintenance and building repair including basic knowledge of uniform code books, electrical wiring, plumbing, carpentry, painting, and grounds maintenance; basic math; safety practices and procedures relating to the building trades. Skill and Ability to: Use a variety of hand tools and equipment; communicate effectively in both oral and written form; receive and give instructions; measure distance and calculate quantities; read blueprints; review and identify projects needed to be serviced by outside contractors; maintain files and inventory records of supplies; set priorities; coordinate several projects simultaneously; plan and coordinate work schedules; assist in training, planning and directing the work of other employees; provide technical support; develop and maintain effective working relationships with other staff. Other: Possession of a valid driver's license; good driving record and willingness to work outside (if necessary) in inclement weather. PERSONAL SKILLS: 1. Excellent oral and written communication skills, with the ability to communicate effectively with all levels of staff 2. Detail Oriented, with excellent organizational skills 3. Self-Driven, shows initiative and thinks proactively. 4. Highly motivated, reflecting positive attitude at all times 5. Provides direction and guidance to others regarding practice, serves as a resource, preceptor, and mentor. PHYSICAL/MENTAL DEMANDS: Prolonged standing and walking, repeated bending, squatting, stooping, climbing ladders, scaffolding. May be exposed to hazards from use of electrical, electronic, mechanical and power equipment.

Human Resources Assistant

Assist Human Resources Director. Assist in ad placement. Review employment applications. Enter and maintain personnel data in software database. Coordinate and administer health and life insurance enrollment for new employees. Perform portion of New Employee Orientation. Assist with 401K enrollment.

Information Systems Analyst

GENERAL SUMMARY OF DUTIES: Responsible for the secure and effective operation of computer systems and related applications that are used within the organization.  ESSENTIAL FUNCTIONS: • Working with a team of staff including Clinical Data Manager, application and network analysts and support help desk • Evaluating the functionality of systems • Consulting computer users to ascertain needs to ensure that facilities meet user or project requirements • Selecting and purchasing appropriate hardware and software • Project management • Ensuring software licensing laws are followed • Implementing and managing security or integrity and backup procedures • Scheduling upgrades  • Provide user training, support, advice, and feedback • Testing and modifying systems to ensure that they operate reliably • Keeping up to date with new technology • Designing maintenance procedures and putting them into operation • Performing subordinate evaluations • Training new staff • Tier II Help Desk and Application support… e.g. NextGen, MedView (PACS)QUALIFICATIONS: • Analytical, troubleshooting, and problem solving skills  • Strong technical skills • Knowledge of HIPAA Privacy and Security Rules • The ability to work well under pressure • 
Attention to detail • Team player • Organization and time management skills • Interpersonal and communication skills • Management and leadership skills • Proficiency with SQL report writing • Ability to organize, prioritize, and multitask PHYSICAL REQUIREMENTS: • Frequent intermittent sitting • Occasional intermittent walking • Rarely squat, kneel, climb, balance, stoop, reach, bend • Ability to lift up to 30-40 lbs  Keyboarding • Reliable transportation • Ability to travel to remote sites within 60 mile radius EDUCATION AND EXPERIENCE:  • Bachelor’s Degree in a related field preferred • 5+ years of Information Technology experience preferred • Healthcare and Insurance industry knowledge preferred JOB TYPE: Full time

Insurance Analyst

JOB SUMMARY: The Insurance Analyst is responsible for researching and resolving outstanding medical claims and documenting their progress throughout the life of the claims until it can be re-filed. This position involves both customer service and medical billing/coding aspects. ESSENTIAL FUNCTIONS: • Research outstanding claim balances using online research via insurance company portals, and telephone calls to organizations regarding claims status. • Professionally communicate with insurance resources by website, e-mail, telephone, and customer service departments, etc. • Take initiative to utilize and apply industry knowledge to resolve outstanding claims • Accurately document progress of each claim throughout cycle • Reviews and works the claim denial report • Maintain confidentiality of all patient and clinic information • Performs other duties as assigned by supervisor QUALIFICATIONS: • High School diploma or equivalent. • At least one year experience in NextGen working insurance claims • Must have in-depth knowledge of Explanation of Benefits (EOBs) with at least 1 year of medical collections, claims or billing experience. • Must possess knowledge of insurance carrier billing and reimbursement as well as medical terminology. • Professional demeanor and attitude with good customer service skills • Strong analytical and problem-solving skills. • Ability to work independently while understanding the importance of teamwork • Basic Microsoft Office skills

IT Help Desk Support Specialist

Full-Time Position Initial phone or email contact person for first level corrective involving computer workstation hardware and software problems. Responsible for tracking and documenting issues and their solutions, troubleshooting and researching problems for internal or external sites. May provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems.

LPN

Fulfills patient care responsibilities as assigned. Checks schedules and organizes patient flow; accompanies patients to exam/procedure room; assists patients as needed with walking, transfers, dressing, collecting specimens, and preparing for exam, etc. Collects patient history; performs screenings per provider guidelines; assists physicians with various procedures and charting. Fulfills clerical responsibilities as assigned which may include: obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments. Fulfills assigned tasks, which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms. Requirements: •Skilled in performing tasks appropriately. •An understanding of patient education needs by effectively sharing information with patients and families. •Ability to learn and retain information regarding patient care procedures. •Can project a pleasant and professional image. •Able to plan, prioritize and complete delegated tasks. •Demonstrate compassion and caring in dealing with others. Position is FULL-TIME Monday through Friday 8 a.m. to 5 p.m.


Medical Office Coder

Insurance experience with ICD–10 and CPT coding skills. Works with the providers, medical support staff, insurance and collections departments to resolve coding/compliance issues and associated problems. Performs audits/reviews of medical record documentation to assure accurate coding. Full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.


Highland Clinic

Main Campus

1455 East Bert Kouns
Shreveport, Louisiana

Main 318-798-4500 

Physician Referral 318-798-4643

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