List of All Positions
The following is an abbreviated list of job descriptions at Highland Clinic, APMC. These positions may or may not be open for employment. You may wish to view the open positions instead.
You can apply in person at Highland Clinic Administration, 1455 East Bert Kouns, fax your resume to Human Resources at (318) 798-4555, or Apply Online. Clinic hours are from 8 to 5, Monday - Friday.
Knowledge of PC operations sufficient to accurately enter patient data from the paper medical record into the electronic medical record software. Strong organization and time management skills sufficient to work independently. Must be detail oriented, flexible and able to meet specific deadlines. Excellent interpersonal skills as well as written and verbal communication skills. Minimum three years medical related experience or electronic medical record experience preferred. Medical terminology and knowledge of medications preferred. Extensive sitting and standing for prolonged periods of time. May be required to walk to various location throughout the clinic. Must possess ability to clearly communcate verbally by phone and in person.
Experience in accounts payable practices. Skill in use of computer and calculator. Ability to examine documents for accuracy and completeness.
Oversee the collection department for multi-speciailty clinic. Ability to understand and interpret credit policies and regulations.
Knowledge of medical billing and collection practices. Ability to communicate effectively with patients, staff and others. Computer experience required.
Manages approximately 12 staff members. Leads working in Accounts Receivable and Physician Billing. Responsible for Managed Care sections of Accounts Receivable. Maximizes collection dollars from all payors. 3-5 years of billing or accounting experience with third party insurance carriers, with at least 1-2 years in a supervisory capacity required. Bachelor's Degree or equivalent experience required.
Claim filing and follow-up experience. Medicare Secondary filing. Data Entry and general office skills. Researches all information needed to complete billing process including getting charge information from physicians. Works with other staff to follow-up on accounts until zero balance or turned over for collection, assists with coding and error resolution, assists with answering the telephone and provides information as requested, maintains required billing records, reports, files, participates in educational activities, maintains strictest confidentiality. Experience required.
Strong telephone and verbal communication skills. Medical insurance background preferred. Cross train with the receptionist/coordinator position.
Plans and oversees patient account activity including: insurance payment posting, billing and collections and refunds. Analyzes, evaluates and assists with negotiating managed care contracts and fee schedules and implements plan changes. Maintains knowledge of and comply with established policies and procedures including government, insurance and third-party payor regulations. Possess significant management experience. Knowledge of medical terminology, coding and office procedures required. Education: 4 Year Degree Experience: At least 4 year(s)
Knowledge of accounts receivable practices with minimum knowledge of insurance reimbursement procedures. Ability to examine and prepare documents with accuracy and completeness. Computer and calculator skills required.
Experience preferred. General knowledge of medical equipment sterilization procedures, cross train with mail room attendant.
Plans, develops, and oversees the day-to-day clinical activities for a specified clinical trials initiative in accordance with the research parameters established by the investigator. Day-to-day interactions with the associated departments and agencies, and oversees patient recruitment and administration. Provides and coordinates direct nursing services and procedures to patient participants as required by specific needs of protocol. CRC, Research experience required.
Works with the providers, medical support staff, insurance and collections departments to resolve coding/compliance issues and associated problems. Performs audits/reviews of medical record documentation to assure accurate coding. In coordination with collections personnel reviews reimbursement from all payers to ensure payment through proper use of codes. In coordination with receptionist/nurses ensures that correct coding procedures are followed prior to electronic insurance filing. Participates in training of providers, nurses, receptionist and insurance personnel on coding problems identified in audits and reimbursement problems.
Provide technical assistance to computer system users. Install, configure, and support the local area network (LAN), wide area network (WAN), and Internet system. Maintain network hardware and software. Knowledge of MS SQL required. Knowledge of Linux Operating System and A+ certification preferred.
Medical/office supply delivery offsite. Valid driver's license required with clean driving record. Lifitng 30 to 50 pounds required. Full-time or part-time; Monday through Friday, 8:00 a.m. to 5:00 p.m. or 12:00 p.m. to 5:00 p.m.
Assists in resolving complex claim, denial and appeal issues. Ensures compliance with state and regulatory mandated time lines for medical denials and appeals. Assures all documentation is accurate and complete. Utilizes excellent customer service principles to assist internal and external customers. Utilizes effective communication, conflict management and negotiation skills. Collaboratively works with other departments. Creatively explores alternatives in the appeals process. Applies problem-solving techniques to the appeal/denial process. Requires a high school diploma or equivalent and working knowledge and experience with Medicare, Medicaid, and managed care billing and contract requirements. Must have strong PC skills. Excellent communication, problem-solving, organizational, and interpersonal skills are necessary. A bachelor’s degree is preferred but not required.
Candidate must possess the ability to participate in EMR implementation as a team member, training and post-implementation, software support for physician practices of all specialties. This position must be able to work closely with clinical personnel to translate clinical requirements and technical specifications needed to create templates appropriate to the practice. The likely candidate should be detailed oriented and have the ability to work with all levels of staff; be able to set realistic implementation expectations, and follow established project plans. Preference is given to candidates who have a clinical background (RN, LPN, MA, etc). NextGen Certified Professional preferred.
Initial phone or email contact person for first level corrective involving computer workstation hardware and software problems. Responsible for tracking and documenting issues and their solutions, troubleshooting and researching problems for internal or external sites. May provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems.
Assist Human Resources Director. Assist in ad placement. Review employment applications. Enter and maintain personnel data in software database. Coordinate and administer health and life insurance enrollment for new employees. Perform portion of New Employee Orientation. Assist with 401K enrollment.
Contacts insurance companies online or by phone to verify patient's insurance coverage. Full time position. Monday through Friday, 8 am to 5 pm
Experienced LPN to assist physician in administering patient care and clerical support. Certificate from accredited LPN program required. Experience in Allergy Clinic preferred. Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday.
Experienced LPN to assist in clinical trial studies in a multi-speciality clinic. Certificate from accredited school of nursing required. Hours are 8 to 5 Mon - Fri.
Experienced LPN or Med Assistant to assist physician with patient care in a clinical setting. Certificate from accredited school of nursing required. Hours are 8 to 5 Mon - Fri.
Experienced LPN or Med Assistant to assist physician with patient care in ENT office. Certificate from accredited school of nursing required. Hours are 8 to 5 Mon - Fri.
Experienced Medical Assistant to assist physician with patient care in a clinical setting. Certificate from accredited school of nursing required. Hours are 8:00 a.m. to 5:00 p.m., Monday - Friday.
Insurance experience with ICD9 and CPT coding skills. Works with the providers, medical support staff, insurance and collections departments to resolve coding/compliance issues and associated problems. Performs audits/reviews of medical record documentation to assure accurate coding. Full-time position, Monday through Friday, 8:00 a.m. to 5:00 p.m.
Front line person. Medical experience preferred. Computer scheduling, patient account building, cashiering. Strong telephone and verbal communication skills. Must be multi-tasked oriented and neat in appearance.
Pull charts in centralized medical records department. Respond to all medical record related requests from physicians and other pertinent departments. Ability to follow oral and written instructions. Experience preferred.
This position is responsible for processing all release of information requests in a timely, efficient and accurate manner, providing customers with the highest quality product and customer service. Specialist must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy, HIPAA regulations, and state/federal regulations as it relates to operation. This position is responsible for performing quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. Applicant must also have experience with completion of forms such as disability, FMLA, attending physician statements, cancer policies, etc. 1-2 years of experience required Full Benefits
Performs technical laboratory functions including chemistry, hematology, urinalysis, immunology, and phlebotomy. Ensures quality control in collecting specimens, and in ensuring appropriate sampling and records. Maintains equipment and supplies as needed. Complies with all policies and OSHA regulations related to safety, cleanliness, and infection control. Minimum two years laboratory experience, preferably in clinic setting. JobShare/Part-time position.
Must have 3 - 5 years experience in family practice or internal medicine transcription. Testing required, type 80 WPM.
Supervises nursing staff. Minimum of five years professional nursing experience including two years supervisory level experience required. State RN license required.
ESSENTIAL FUNCTIONS: 1. Obtains patient history and charts procedures for medical records. 2. Performs and records visual acuities, color vision, stereopsis test, IOP-NCT, auto refractometer readings, Snelling chart, Pachymetry, topography, visual fields, Fundus photography/angiograms, IOL Master/A-Scan/B-Scan, Lensometer. 3. Schedule surgeries, pre-ops, MRIs, CTs, Lab and appointments. 4. Orders new/replacement lenses as needed. 5. Instructs patients about contact lenses including how to handle, clean, insert and remove. 6. Handles patient questions during visits and via phone, providing advice and resolving problems in consultation with ophthalmologist. 7. Uses and maintains equipment and supplies appropriately. 8. Set up chalazion trays. The jobholder must demonstrate current EXPERIENCE: Minimum of two years experience in optical/optometric office or contact lens dispensing. REQUIREMENTS: None. KNOWLEDGE: 1. Knowledge of optometric and contact lens technology and techniques including knowing how to conduct necessary ophthalmic tests. 2. Proper spelling of medical terms and medications. 3. Knowledge of educational techniques in instruction of patients. SKILLS: 1. Skill in appropriate maintenance of contact lens. 2. Skill in instructional methods through appropriate patient education about contact lens. ABILITIES: 1. Ability to establish/maintain effective relationships with patients, physicians, staff. 2. Ability to use communication/listening skills and telephone techniques effectively.
Experienced Medical Assistant to assist physician with patient care in a clinical setting. Experience in Orthopaedics necessary. Certificate from accredited school of nursing required. Hours are 8 to 5 Mon - Fri.
Medical/office supply delivery to physician's offices on campus and offsite. Lifting up to 80 pounds required. Patients transported by wheelchair to hospital facility. Fulltime position - Monday through Friday, 8:00 a.m. to 5:00 p.m.
Daily posts, corrects and applies patient and insurance payments including all bill types and corresponding contractual adjustments to patient accounts. Corrects and posts debit/credit adjustments of misapplied payments to ensure accurate and timely reporting of accounts. Experience preferred.
Graduate of AMA accredited physician assistant program. Current state PA license, certified by National Commission on Certification of Physician Assistants. At least one year of experience required.
Experience in purchasing office supplies and printing. Experience with MAS90 preferred. Hours are 8:00 am to 5:00 pm, Monday through Friday.
Front line person. Medical experience preferred. Computer scheduling, patient account building, cashiering. Strong telephone and verbal communication skills. Must be multi-tasked oriented and neat in appearance.
Analyze and develop systems related to billing, collecting and reporting of professional and medical services to ensure recovery of all inpatient and outpatient charges; develop revenue budgets for cost centers based on trend analysis and projected market data; ensure compliance with Medicare and insurance carries guidelines related to documentation, coding and medical necessity; train new personnel.
Registered Nurse to assist physician in clinical setting. Full time position, hours are M/F, 8 to 5.
Assist physicians and staff with the daily coordination of chemo patient care to facilitate patient care and physician access. Certificate from an accredited school of nursing required and chemo certification required. Monday through Friday, 8:00 a.m. to 5:00 p.m.
Registered Nurse to assist physician in General Surgery clinical office setting. Full-time position. Hours are Monday through Friday, 8:00 a.m. to 5 p.m.
Assist physicians and staff with the daily coordination of patient care to facilitate patient care and physician access. Certificate from an accredited school of nursing required. Relief hours.
Opens/closes switchboard following standard procedure. Directs calls appropriately to physicians, other medical personnel, administrators and support staff. Keeps records of switchboard function as directed. Assists other departments as directed. 3. Takes messages following guidelines related to timeliness and accuracy and processes appropriately.
Performs ultrasound procedures as prescribed by a physician for the OB/GYN department. Certification required. Full-time position.
Knowledge and experience of x-ray procedures and protocols. Graduate of accredited x-ray technician program. Minimum of one year experience in a health care setting.
All resumes and applications are reviewed for qualifications, experience, and skills for all positions available and are kept on file for one year from the date received.
Highland Clinic is an equal opportunity employer.